Case study, MAN Truck & Bus, Sep 2022 → Sep 2023
Process automation at MAN Truck & Bus
One year as a project coordinator, working on sales processes across Salesforce, SAP and Excel. I automated part of the file handling.
−35%in file processing time after automation
Day to day
SalesforceSAP
Microsoft Excel
Power BIVBA
SalesforceSAPMicrosoft ExcelPower BIVBAContext, action, result
- 1
The context
Vehicle files tracked across Salesforce, SAP and Excel, with steps repeated by hand for every key account.
- 2
What I did
Excel/VBA automation across 700+ vehicles and 30+ key accounts, plus Salesforce and SAP workflows.
- 3
The outcome
File processing time dropped by 35%.
In numbers
What can be measured.
The figures from this case study.
700+vehicles covered
30+key accounts
The market in 2026
What the market is asking for.
Figures from recent studies, with their source and year.
Mapping target processes with their AI integration points: a task named in transformation job postings.
SAP, Salesforce and Excel remain central to Business Analyst roles.
Role keywordsProcess automationSalesforceSAPExcel / VBAProcess excellenceBusiness Analyst